Competence has a breadth of experience in the services industry, with developing and enhancing organizations in the architecture and engineering industry, the information and communications technology industry, the construction and real estate industry, the microfinance industry, and in the healthcare industry, among other service providers on a sector and business level.  We have worked with various business support associations in these industries, developing plans to increase membership, enhance services provided, and overall developing their services along with establishing a market intelligence unit in a variety of business support organizations.

We have experience improving service quality and competitiveness of various service providers on a local and regional level through strategic and organizational development, operational optimization and human capital development.

Our service improvement services have enhanced the services provided and increased customer satisfaction and loyalty to all our clients in the services industry.